Privacy Policy

Your privacy is our priority

Introduction

At WaveBooking, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Australian Privacy Law Compliance

WaveBooking is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As an Australian company, we are bound by these laws and take our obligations seriously.

Australian Privacy Principles (APPs)

We handle your personal information in accordance with the 13 Australian Privacy Principles, which govern how we collect, use, store, and disclose personal information. These principles ensure transparency, security, and your right to access and correct your information.

Notifiable Data Breaches Scheme

In accordance with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) if a data breach is likely to result in serious harm.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise contact us.

Automatically Collected Information

When you access the platform, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our platform
  • Improve, personalize, and expand our platform's features
  • Understand and analyze how you use our platform
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service and support

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Your Rights Under Australian Law

Under the Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

  • Access your personal information held by us (APP 12)
  • Request correction of inaccurate or outdated personal information (APP 13)
  • Request deletion of your personal information
  • Know how we collect and handle your personal information
  • Opt out of receiving marketing communications
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe, generally within 30 days.

Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Third-Party Services

We may employ third-party companies and individuals to facilitate our platform, provide the platform on our behalf, perform platform-related services, or assist us in analyzing how our platform is used.

Children's Privacy

Our platform does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@wavebooking.com.au

Complaints

If you believe we have breached the Australian Privacy Principles or handled your personal information inappropriately, you may lodge a complaint with us. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au

Last Updated: February 2026